Politique de remboursement

Last updated: 24 December 2025

Terms & Conditions

1. General Provision 

By accessing or purchasing from this website (hereinafter “Flexa Sports”), you agree to be bound by these Terms & Conditions. If you do not agree, please do not use this site.

2. Products & Availability

All products displayed are subject to availability. We reserve the right to modify, discontinue, or limit quantities of any product without prior notice.

3. Prices & Payment

All prices are listed in the applicable currency and include applicable taxes unless stated otherwise. Payment must be made in full at checkout using the available payment methods. We reserve the right to refuse or cancel orders due to pricing errors or suspected fraud.

4. Orders & Acceptance

An order is considered accepted only after payment is confirmed and you receive an order confirmation. We may cancel or limit orders at our discretion.

5. Shipping & Delivery

Shipping times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, or unforeseen circumstances. Risk of loss passes to you upon delivery.

6. Returns & Refunds

Returns are accepted only if the item is unused, in original condition, and returned within the specified time. Certain items (e.g., personalized or hygiene-related sports gear) may be non-returnable. Refunds are processed after inspection and exclude shipping fees unless required by law.

7. Product Use & Safety

Sports items should be used according to manufacturer instructions. We are not responsible for injuries, damages, or losses resulting from misuse, improper installation, or failure to follow safety guidelines.

8. Warranty

Products may be covered by manufacturer warranties only. We make no additional warranties unless expressly stated.

9. Intellectual Property

All content on this Store (text, images, logos) is owned by the supplier and may not be used without prior written permission.

10. Limitation of Liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from use of the Store or products purchased.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy.

12. Governing Law

These Terms & Conditions are governed by the laws of the applicable jurisdiction where the business is registered.

13. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Continued use of the Store constitutes acceptance of the updated terms. The version of the Terms & Conditions is valid at the time of order placement applies and may not be changed unilaterally for the respective order. Adverse or conflicting terms of the customer will not be recognised.

14. Contact

For questions or support, please contact us via the details provided on the Store.